14 Best Practice Guide Commercial Moving Activities
As an initial criterion, consider only those firms who
are certified to the British Standard BS 8522:2009
“Commercial moving activities”.
This standard was initiated by the Commercial
Moving Group (CMG) of the British Association of
Removers (BAR) which has made it a mandatory
requirement for membership of that Group. This
enforces certain levels of service which were
developed and agreed by a steering group including
representation from the CMG Council, the FM
industry, the Driver and Vehicle Standards Agency
(DVSA), the Industry Ombudsman, Insurance
Brokers and of course BSI.
The BS 8522 is now further enhanced by UKAS
accreditation, which is recognised and accepted all
over the world, setting those companies who have it
ahead of the competition both in the UK and abroad.
Companies holding certification to BS 8522 are
all inspected on a regular basis (usually every
12 months) to ensure that the standard of their
facilities, equipment and expertise remain at the
necessary high levels to retain certification to the
Before shortlisting check that a firm can provide
evidence of current third-party certification to this
standard. Membership of the BAR CMG is a good
For further information and a summary of the
requirements of BS 8522, visit www.bar.co.uk/cmg
It can be helpful to have a “pre-qualification” phase
in which you issue a questionnaire to a number of
potential contractors to assess their suitability to
go forward to the formal tender process. This can
“weed out” contractors who might appear initially
to be candidates but who do not meet some of your
essential criteria. With a shortlist of contractors
formal Invitations to Tender can then be issued.
The Tender Process
Your organisation may have its own format for
formal tenders but often these are quite generic and
do not reflect the specialist nature of removal work.
Companies quoting will more than likely have their
own proposal format.
It can be helpful to lock this down by providing a list
of headings against which their responses must be
made, (see next page). In this way you will ensure
consistency of presentation and it will make it
much easier to compare the responses, while being
confident that they are all on a like-for-like basis.
You can allow them still to provide their own
material and information in addition to this but it is
important that the basics be consistent.
It is quite common to show several competing
contractors around the premises at the same time
and this has the distinct advantages that:
(i) they all see and hear the same requirements
(ii) it saves a great deal of your time compared
with showing them around separately.
If you do undertake to see companies individually, it
is vital that the same person from your organisation
should be present at each site to ensure that all
bidding contractors receive a consistent brief and
description of the requirements.